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We have a number of O E5 licenses. However, on one machine this doesn’t happen. The Enterprise license doesn’t activate. There is an error – Windows 10 Enterprise subscription is not valid. Attachments: Up to 10 attachments including images can be used with a maximum of 3. Does the device have been activated successfully with Windows 10 Professional license?
Please also run “winver” to check the existing system build. Try to leave domain and re-join domain to check again. Thanks for your reply. When you say re-join domain are you talking about the active directory domain rather than azure? See attached license-info. So the device is Hybrid Azure AD joined, right? Please check if the user signs into this device using Active Directory account and MFA multi-factor authentication is enabled.
I noticed the slmgr command result on that machine show same with Microsoft official document description as below:. Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.
I went to run this command but Enterprise had activated already. However another device has not lost its activated. For that LYNL device which lost it’s activation, we also recommend to try the upper suggestion and collect those suggestion’s information for troubleshooting. Also please answer those questions for narrow down this issue. Issue 1 – Issue 2 – No error but the license stays on Pro. Enterprise has never activated on these devices.
Both issues have occurred on multiple devices. I also noticed this in Azure for some of the devices. See below, notice the date. Check if whoami result same with log on account in Work or school and both them should AAD associate account.
If all done and same with each other, please create a ticket with the link below for further log analysis assistance. This is a shared computer which I tried to activate but do not log onto very often. I’m guessing that’s why Azure hasn’t updated properly. How should we be licensing these shared computers? I though as long as I used it every month it would work.
The 2nd computer I checked shows the users account in Access Work or School and then it says it’s connected to the local domain but no local user is listed. This is the same on working computers. They are AAD joined. I have already logged a ticket but I’ve had very little response. I have been trying to set up a remote session but have not heard back all week.
I will just have to persevere with that. How do I escalate? I noticed you said you are not associate a work or school account to that PC. As you have created a ticket for this issue, I recommend to contact with ticket owner if they have any resource for escalate. As we belongs to different system, forum engineer will not familiar with their phone support process and resource. I will be appreciate if you could share your result if the issue was resolved in that ticket.
It would be useful for other customers which encounter same issue with you. I noticed you said before: Please check if the user signs into this device using Active Directory account and MFA multi-factor authentication is enabled.
However, from capture, the first computer is hybrid AAD joined. From official article Multi-factor authentication says,. Error Code 0x activation error. Problem disk C and the usb. Upgrade win 10 entreprise evaluation copy to fully copy. I can’t update my PC to Update. Skip to main content. Find threads, tags, and users The user has an E5 license associated against his user.
Current Visibility: Visible to all users. Hi, Does the device have been activated successfully with Windows 10 Professional license? Hi, Thank you for your reply. The first computer I checked is showing as enterprise but Azure shows this – This is a shared computer which I tried to activate but do not log onto very often.
Hi, I noticed you said you are not associate a work or school account to that PC. From official article Multi-factor authentication says, I would recommend to try resolved measure for Windows 10 Comment Show 0.
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